Last Updated: 24 September 2026
One Direction Skill Solutions Pvt. Ltd. (“ODSS“, “we“, “us“, or “our) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect information when you visit odssonline.com, use lms.odssonline.com, register for our programmes, participate in our training, or otherwise interact with us.
By using our websites and services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with ODSS, we may collect:
Information you provide
- Name
- Email address
- Telephone/mobile number
- Organisation, institution or designation
- Professional and educational information
- Information submitted through contact, enquiry or registration forms
- Course and programme registration information
- Information required for certification and assessment
- Payment and transaction-related information
Information collected automatically
When you access our websites or LMS, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages or courses accessed
- Date and time of access
- Referring website
- Course participation, progress and assessment information
- Cookies and similar technologies
We collect only information that is reasonably necessary for the purposes described in this Policy or as otherwise permitted by applicable law.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Process programme registrations
- Create and manage LMS accounts
- Provide training, learning and assessment services
- Track course participation and progress
- Issue certificates and maintain certification records
- Communicate about programmes, schedules and services
- Process or facilitate payments
- Improve our programmes, website and learning experience
- Provide customer support
- Maintain the security and integrity of our systems
- Comply with legal and regulatory requirements
- Prevent fraud, misuse or unauthorised access
Where required by applicable law, we will seek appropriate consent or rely on another lawful basis for processing personal data.
3. LMS and Learning Data
When you use the ODSS LMS, we may collect information relating to your account, course enrolment, learning activity, assessments, assignments, attendance, completion status and certification.
This information is used to administer and improve the learning programme and to provide relevant services to you or, where applicable, the organisation or institution sponsoring your participation.
4. Payments
Where programmes or services involve payment, payment information may be processed through third-party payment service providers.
ODSS generally does not need to store complete debit-card, credit-card or banking credentials on its own systems. Payment providers may process such information in accordance with their own privacy policies and applicable laws.
5. Cookies
Our websites may use cookies and similar technologies to:
- Keep the website functioning properly
- Maintain login sessions
- Understand website usage
- Improve website performance
- Remember preferences
- Support analytics and other website functionality
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website or LMS functionality.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
- Service providers supporting our website, LMS, hosting, communications or payment processing
- Trainers, mentors or programme administrators where necessary to deliver the programme
- Organisations or institutions that have arranged or sponsored your participation, where applicable
- Professional advisers or auditors where necessary
- Government authorities or law-enforcement agencies where required by law
- Other parties where you have provided appropriate permission or where disclosure is otherwise permitted by applicable law
We expect third-party service providers handling personal information on our behalf to maintain appropriate safeguards.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining programme and certification records, resolving disputes, complying with legal obligations and protecting our legitimate interests.
When information is no longer required, we may delete, anonymise or otherwise dispose of it in accordance with applicable law.
9. Your Rights
Subject to applicable law and its effective provisions, you may have rights relating to your personal data, including rights to:
- Obtain information about the processing of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of personal data where applicable
- Withdraw consent where processing is based on consent
- Raise a grievance regarding the processing of your personal data
Requests may be sent to contact@odssonline.com.
We may need to verify your identity before processing certain requests.
The Digital Personal Data Protection Act, 2023 provides a framework for rights and obligations concerning digital personal data, while the detailed implementation is subject to its commencement and applicable rules.
10. Children’s Data
Our services may be used in educational environments. Where personal data relating to individuals under 18 is processed, ODSS will handle such information in accordance with applicable law and, where required, through the appropriate parent, guardian, school or other authorised entity.
We do not knowingly seek to collect personal information from children independently where parental, guardian or institutional authorisation is required.
11. Third-Party Websites
Our websites may contain links to third-party websites, services or platforms.
ODSS is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable laws.
The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
For questions, requests or grievances relating to this Privacy Policy or your personal information, please contact:
One Direction Skill Solutions Pvt. Ltd. (ODSS)
Email: contact@odssonline.com
Website: odssonline.com